If you buy goods or services over the internet, on TV, by telephone or from a catalogue, newspaper or magazine advertisement from a seller in the United Kingdom, you have rights that protect you.
The Small Claims Court is a low cost, quick and informal way of settling disputes and seeking compensation for faulty goods, poor service or problems relating to credit agents.
Like any other service provider, solicitors must carry out their work with reasonable care and skill. If they do not, and you suffer as a result, you may be able to get compensation.