Browse our A-Z Directory - P

Penalty Charge Notices (PCNs) or Excess Charge Notices issued by Transport NI, Department for Infrastructure, or local Councils, and Fixed Penalty Notices issued by the PSNI are official public parking tickets.

Payday or paycheque loans are short-term loans that you get in return for your pay cheque or proof of your income.

PPI is an insurance policy which has typically been sold alongside a loan, credit card, store card, catalogue card, car finance and/or mortgages. It was designed to protect against loss of income, illness or other occurrence that might prevent you from making repayments.

Listed below are some of the problems that can arise when buying petrol or diesel motor fuel from a filling station.

Royal Mail and Parcelforce have a list of items that either cannot be sent by post, or are subject to restrictions, due to safety reasons.

Many more delivery operators and couriers are coming to our doors to deliver parcels each day.

The Phone-paid Services Authority (formerly known as PhonepayPlus) regulates phone-paid services in the UK.

There are specific laws that control how goods and services are priced.

Parking charges issued on private land are technically not 'fines'.

If you buy from a private seller, for example a person selling a sofa on a free ad website or in the local paper, you do not have as much consumer protection. 

Estate Agents and Letting Agents have to follow specific laws about about how property being offered for sale or for let is described and what information they must share.

The main provider of public transport services in Northern Ireland (NI) is Translink.