A commercial practice is misleading if it gives false information or sets out to deceive consumers.
Example: the mileage on a car has been tampered with to show 80,000 miles when it should be 150,000 miles.
A commercial practice can also mislead if it omits or hides material information or provides it in a manner which is unclear, unintelligible, ambiguous or untimely.
Example: Not stating that an additional charge applies e.g. delivery charges or taxes.