Electricity, oil and gas

You could save money by switching supplier, switching billing method, or switching tariff.

We can help with unresolved complaints with electricity, oil and gas suppliers.

There are advice agencies, grants and schemes available to help you with the cost of your home energy.

Tips, tools and information to run your home more energy efficiently and save money.

What are you entitled to as an energy customer in Northern Ireland, including standards of service, codes of practice and critical care registers.

Learn how to understand your electricity and gas bill, and how your meter works.

Information and advice on how to save money on home heating oil, how to keep your oil safe, and how to make the oil you buy last longer.

Information on the types and benefits of renewable electricity and heat and how they work.

Information about heat networks and Energy Bill support schemes.

Information about energy theft and what you need to be aware of.

What you are entitled to if you buy coal, safety issues and how the Consumer Council can help with complaints about coal.