Quick reference for consumers and organisations involved in advocacy, advice and information work
The rights of ferry passengers are legally protected by Regulation (EU) No 1177/2010 in instances of delayed and cancelled services, and if you are travelling with a disability or reduced mobility.
Financial services and products include, amongst other things, current accounts, loans, credit cards, mortgages, insurance and financial advice.
BT and Virgin Media are the only telephone companies operating fixed line telephone services in Northern Ireland.
Foodbanks distribute food parcels to families or individuals in need.
The Food Standards Agency in Northern Ireland was set up in 2000 to protect consumers from unsafe food and to generally protect consumers’ food interests.
There are laws which give everyone a general right to obtain recorded information held by public bodies.
There is no special law dealing with funerals. However, funeral directors and those selling funeral plans do come under the general consumer protection laws regarding the supply of services.
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