Browse our A-Z Directory - D

A B C D E F G H I L M N O P R S T U W
  • Data Protection

    All organisations that hold or process personal data must obey certain rules to ensure information is collected lawfully, is relevant, accurate and kept secure.

  • Debt

    This section helps those experiencing difficulties keeping up with bills, and signposts to trustworthy sources of expert help and advice.

  • Delivery

    The trader is responsible for goods until you receive them, or someone else you have nominated (e.g. a neighbour) has them delivered. 

  • Digital content

    When the law was updated on 1 October 2015 with the introduction of the Consumer Rights Act, it provided consumer protection for things that can go wrong with digital content sales.

  • Disability Action

    Disability Action Northern Ireland works to ensure that people with disabilities (physical, mental, sensory and hidden) receive their full rights as citizens.

  • Doorstep Selling

    There are specific laws that protect consumers when traders visit your home to sell goods or services.

  • Double Glazing

    Having new windows and doors installed can be expensive. This section explains what the law entitles you to, and how to complain.

  • Dry Cleaning

    A dry cleaner provides a service and must follow rules set out in consumer law.