Quick reference for consumers and organisations involved in advocacy, advice and information work
For distance sales, the law gives you 14 days to cancel from the date goods are delivered or the service contract is agreed.
Car Hire companies must clearly state their terms and conditions, and, in accordance with Consumer Protection from Unfair Trading Regulations 2008, should ensure there are no hidden costs.
Leasing a car is a type of long-term rental agreement and is also known as Personal Contract Hire (PCH) or personal leasing.
The following information is for people who own a caravan holiday home, also known as static caravans.
Your rights when buying a car, whether new or second-hand, are the same as for any other goods.
The Charities Act Northern Ireland (2008), which established the Charity Commission for Northern Ireland, has several provisions relating to fundraising, but none of these are currently in operation.
Christians Against Poverty (CAP) can help if you are feeling the weight of debt, struggling to find work or just need a bit of help budgeting.
This section explains your rights, safety issues and how to complain if you experience a problem.
The Consumer Advice Service (CAS) in Belfast is run by Belfast City and Neighbourhood Services.
A consumer contract is a legally binding agreement between you and the trader concerning the sale of goods or services.
Your rights will be different depending on whether the procedure is surgical or non-surgical.
Goods are counterfeit if they carry the trademark of a company but were not actually made by that company.
A large amount of law exists to protect consumers who apply for, or take out credit.
If you have a problem with goods or services and you used a credit card to pay for them, you may have some extra protection if the purchase meets certain criteria.
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