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A B C D E F G H I L M N O P R S T U W
  • Advertisements

    Generally, advertisements try to get us to buy something. In doing so, adverts have to be truthful and not mislead, deceive or imply something that is not the case.

  • Advice NI

    Advice NI is a charitable organisation with a network of around 65 member organisations delivering advice and practical assistance to consumers throughout Northern Ireland.

  • Aggressive Practices

    A commercial practice is aggressive if it causes a consumer to reach a decision about goods or services that they may otherwise not have made, had they not been subjected to harassment, coercion or undue influence.

  • Air Travel

    If your flight is delayed or cancelled, or if you are denied boarding because your airline has overbooked the flight, the airline is required by European law (Regulation (EC) No 261/2004) to inform you of your rights. The regulations cover many flights to and from EU airports.

  • Airbnb

    Airbnb is an online payment platform that connects potential guests with ‘Hosts’ who wish to rent their home as holiday accommodation.