Generally, advertisements try to get us to buy something. In doing so, adverts have to be truthful and not mislead, deceive or imply something that is not the case.
Advice NI is a charitable organisation with a network of around 65 member organisations delivering advice and practical assistance to consumers throughout Northern Ireland.
A commercial practice is aggressive if it causes a consumer to reach a decision about goods or services that they may otherwise not have made, had they not been subjected to harassment, coercion or undue influence.
If your flight is delayed or cancelled, or if you are denied boarding because your airline has overbooked the flight, the airline is required by law Regulation (EC) No 261/2004 (as amended by The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019) to inform you of your rights. The regulations cover many flights to and from UK and EU airports.
