Travel and transport | Consumer Council

What do you need help with?

Popular transport and travel information

Public transport

Advice and information about public, accessible and community transport including information about traveling with a disability or reduced mobility, and finding the best value fare.
Air travel

Learn your consumer rights if you are travelling by air including compensation, special assistance and what to do if things go wrong.
Ferry travel

Information on your consumer rights when sailing including compensation, special assistance and what to do if things go wrong.
Electric vehicles

Electric vehicles are vehicles that are fully or partly powered by an electric motor.
Petrol and diesel

Compare petrol and diesel prices in Northern Ireland and learn ways to save money on fuel costs.
Private Parking Charges

Information on Private Parking Charges, how to avoid getting one and what to do if you receive one.
Transport Knowledge Hub

Transport price data across a number of categories presented in our interactive hub.
Active and sustainable travel

Advice and information on walking, cycling and multi-modal travel

Sector News

Transport

Wizzair – notice for consumers who made an unsuccessful claim prior to 18 March 2022

08 August 2023

The Civil Aviation Authority (CAA) has taken enforcement action against Wizz Air following significant concerns over high volumes of complaints about the airline not paying passengers what they are
Transport

Delayed or cancelled flight this summer? What you’re entitled to

04 August 2023

With over 1,100 flights cancelled already this year in Northern Ireland, it is important for consumers to be aware of their rights if their flight is affected.
Transport

Planning ahead - your passport to smoother summer travel

28 June 2023

The countdown is on to the summer holidays and we are encouraging travellers to plan ahead for a smooth journey.
Transport

The Consumer Council publishes new guide to electric vehicles

15 June 2023

As electric vehicles are growing in popularity in Northern Ireland, we have developed an online guide for those considering a more environmentally friendly option for their next car.
Transport

Consumer Council offers top travel tips for Easter

29 March 2023

With Easter just around the corner and the countdown on until the break, we are urging those travelling over the holidays to plan ahead.
Transport

Take part in our Travelling at Night survey

24 February 2023

This survey has now closed. We want to hear about your experiences of travelling at night in Northern Ireland. We are particularly interested in your perceptions about personal safety.